Medical Imaging Platform – UX Redesign for Improved Usability
LifeImage is a medical imaging management system designed for radiologists, physicians, and healthcare professionals to efficiently store, share, and analyze medical imaging data.
Project TypeWeb & Mobile UI/UX Design for a Medical Image Management Platform
My RoleSenior UX Designer (Lead UI/UX Design, Research, Prototyping, Testing)
LifeImage is a medical imaging management system designed for radiologists, physicians, and healthcare professionals to efficiently store, share, and analyze medical imaging data.
The Challenge
✘ Outdated & cluttered – Making navigation inefficient. ✘ Workflow-heavy – Too many steps for simple tasks like uploading and sharing images. ✘ Lacking accessibility – Poor contrast, small fonts, and no dark mode for radiologists.
The Goal
✔ Improve usability & efficiency by restructuring navigation. ✔ Enhance accessibility for better readability and ease of use. ✔ Modernize the interface with a clean, intuitive design system.
1. UX Process: My Approach
Research & Understanding the Users
✔ Stakeholder Interviews: Conducted 5 interviews with medical professionals to gather insights. ✔ Competitor Benchmarking: Reviewed leading medical imaging platforms like DICOM & Ambra Health. ✔ User Personas: Created 2 primary personas – Radiologists & Physicians.
Key Findings from Research
✔ Radiologists needed faster image retrieval and bulk uploads. ✔ Physicians wanted simplified workflows with better search filtering. ✔ A dark mode option was crucial for professionals working long hours.
2. Defining the Problem
Problem Statement:
“How might we simplify navigation, reduce clutter, and enhance accessibility to streamline medical image management for healthcare professionals?”
3. Wireframing & Prototyping
✔ Low-Fidelity Wireframes: Created 3 dashboard variations based on user workflows. ✔ User Flow Optimization: Reduced image upload & sharing steps from 6 to 3 clicks. ✔ Dark Mode Integration: Enhanced readability & reduced eye strain.
Key UX Improvements:
✔ Side Navigation Panel → Improved discoverability of key features. ✔ Drag & Drop Upload → Simplified bulk uploads for radiologists. ✔ Customizable Dashboard → Users could rearrange widgets based on their needs.
✔ Modern UI Design: Applied a minimalist, medical-grade visual style. ✔ Design System: Built a scalable UI kit with standardized components. ✔ Micro-Interactions: Added subtle hover effects & loading indicators.
5. Usability Testing & Iterations
✔ Conducted 2 rounds of usability testing with real users (3 radiologists & 2 physicians).
Key Feedback & Iterations
✔ Users loved the drag-and-drop upload – made it a core feature. ✔ Doctors requested faster search filtering – added advanced filtering options. ✔ Radiologists needed keyboard shortcuts – integrated shortcuts for bulk actions.
Final Iteration Outcome:
✔ 20% Faster Task Completion – Optimized navigation reduced workflow time. ✔ Improved Usability – Core actions were now 2× faster. ✔ 95% Positive User Feedback – Users found it intuitive & efficient.
OutboundSettings
Final Outcome & Impact
✔ 20% Faster Workflows – Optimized navigation & UI reduced workflow time. ✔ Improved Accessibility – Introduced dark mode, larger fonts & better contrast. ✔ Scalable Design System – Created a UI kit for future updates. ✔ Increased User Adoption – Physicians & radiologists found the system clean, intuitive, and efficient.
Key Takeaways & Learnings
✔ Balancing UX & UI was key – Even in a UI-driven project, UX thinking made a huge difference in efficiency. ✔ Early wireframing & user testing saved time – Iterating quickly avoided major design overhauls. ✔ Understanding medical professionals’ workflows led to an intuitive, high-performing solution.
Confidential Healthcare Platform – AI-Powered Medical Access Solution
This project is protected by an NDA, and I am unable to share detailed visuals or specific client information. However, I am happy to discuss my role, design impact, and UX process in more detail.
Project TypeB2B Enterprise SaaS, Healthcare UX, AI-Driven Platform, Multi-User System Design, UX Research & Strategy, Location-Based Experience
This project is protected by an NDA, and I am unable to share detailed visuals or specific client information. However, I am happy to discuss my role, design impact, and UX process in more detail.
The Challenge
To build an AI-powered healthcare platform from scratch that enables enterprise clients to provide employees with easy access to medical services, real-time provider search, and secure authentication features.
The Goal
✔ Create an intuitive multi-user platform that supports enterprise clients, medical professionals, and patients. ✔ Drive adoption and increase platform engagement by improving accessibility and security. ✔ Develop scalable design solutions that could support millions of users across different locations.
UX Process: My Approach
Research & User Insights
Conducted stakeholder interviews, usability research, and competitive analysis to define user needs.
Mapped customer journeys and service blueprints to optimize workflows and minimize friction.
Wireframing & Prototyping
Created low-fidelity wireframes to explore navigation and task flows.
Developed high-fidelity interactive prototypes for usability testing and stakeholder validation.
Design & Development:
Designed custom online portals with QR authentication, real-time provider search, and personalized dashboards for different user roles.
Ensured accessibility compliance (WCAG 2.1) and mobile responsiveness to support all devices.
Usability Testing & Iterations
Conducted A/B testing and analytics reviews to measure engagement and refine the UX.
✔ Acquired major enterprise clients, leading to a 200% revenue increase within six months. ✔ Enabled 1M+ provider searches, improving patient access to healthcare services. ✔ Reduced search and appointment booking time by 40%, streamlining user workflows. ✔ Successfully built a scalable design system, allowing future feature expansion.
Redesigned a complex clinical worklist dashboard used by physicians to manage daily patient reports, dictation, and transcription workflows. Improved usability, reduced task completion times, and laid the foundation for future ADA-compliant updates.
This project is protected by an NDA. Specific client and company details have been omitted. The attached screenshot showcases a general overview of the interface I designed, with all identifying information removed.
This dashboard was a critical tool in a healthcare platform that enabled physicians to track, review, and manage patient reports across multiple workflows—ranging from transcription to electronic signing.
The legacy system was heavily used but visually dense, difficult to navigate, and lacked modern usability and accessibility standards. I led the redesign initiative to modernize the interface, improve efficiency, and align it with evolving UX principles for medical applications.
The Challenge
✘ Outdated and text-heavy interface overwhelming users. ✘ Difficult-to-locate tasks within complex workflow hierarchies. ✘ Limited accessibility for users with visual and cognitive impairments. ✘ No component consistency or design patterns in place.
The Goal
✔ Improve usability and reduce cognitive overload for physicians. ✔ Simplify search, sorting, and report management workflows. ✔ Design for better screen-reader readability and ADA compliance. ✔ Deliver a flexible, scalable component structure for future updates.
My UX Process & Approach
Discovery & Research
Conducted user interviews with medical staff to map pain points in report processing.
Analyzed real usage patterns and prioritized high-frequency tasks.
Audited the existing interface for visual hierarchy, interaction clarity, and accessibility.
Wireframing & Prototyping
Used Balsamiq and Axure RP to wireframe early versions of the dashboard.
Introduced tabbed navigation, action panels, and dynamic data sorting/filtering.
Mapped out focus states and screen reader labels in early mockups.
UI Design & Accessibility Improvements
Created clean UI layouts in Adobe Photoshop and Illustrator based on medical-grade visual principles.
Improved color contrast, type size, and interactive affordances.
Designed tooltip patterns and tab flow for easier keyboard navigation.
Collaboration & Testing
Worked closely with developers and QA to ensure fidelity of interaction patterns.
Gathered iterative feedback from physicians and transcriptionists.
Partnered with compliance advisors to prepare groundwork for full ADA accessibility rollout.
Final Outcome & Impact
✔ Reduced time to locate and act on patient records by ~35%. ✔ Increased accuracy of dictation status tracking across roles. ✔ Created a modular component library for future interface updates. ✔ Improved accessibility compliance scores on internal audits.
A glimpse into the redesigned Physician Worklist interface, showcasing task filters, quick actions, and structured data views. Sensitive data and branding have been removed to comply with NDA requirements.
Key Takeaways & Learnings
✔ Complex healthcare dashboards demand clear hierarchies and action prioritization. ✔ Early accessibility planning saves rework and supports wider user inclusivity. ✔ Designing for medical environments requires balancing speed, accuracy, and cognitive ease.